SJR Staff & Faculty Links
eTextbook Not Loading Properly? Clear the Cookies!
All technology works best when its operating system is up-to-date. Chromebooks seamlessly update when powered off and back on. When the OS is not up-to-date, the device may not function properly. It is essential that Chromebooks are powered off and on daily to keep them performing at their best. This 10-second procedure keeps everything running at optimal performance.
Internet browsers, like Chrome, save information from websites in their cache and cookies for faster, easier access. Regular clearing of the cache fixes many problems, like etextbook loading troubles, lagging, and website formatting issues.
- From the upper right corner to the right of the URL Bar - click "More" (3 vertical dots)
- Click More Tools
- Clear Browsing Data.
- Time range - select "All Time"
- Select the boxes next to:
- Browsing History
- Cookies and other site data
- Cached images and files
- Click Clear Data
- Then if necessary, Restart Chromebook
Super easy DIY - Stay-in-the-Classroom Chromebook Fixes
Super easy DIY At Home OR Stay-in-the-Classroom Chromebook Fixes
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- This will also solve most wifi issues
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- To wake a device up from suspended mode simply plug it in and press the power button
- Step 1: Turn off the Chromebook by holding down the Power button.
- Step 2: Press and hold the Refresh button and then tap the Power button
- Step 3: Once the Chromebook starts, release the Refresh button.
Good Digital Hygiene, Tech Tips, & Troubleshooting
All technology works best when its operating system is up-to-date. Chromebooks seamlessly update when powered off and back on. When the OS is not up-to-date, the device may not function properly. It is essential that Chromebooks are powered off and on daily to keep them performing at their best. This 10-second procedure keeps everything running at optimal performance.
- Chromebooks are a school tool and not a charger for cell phones and other devices. Some devices, especially new high-speed USB C cables, can cause damage to the Chromebook battery and void the warranty.
- Chromebooks and all other tech tools should not be subjected to extreme temperatures, hot or cold. Please take extra care with regard to temperature fluctuations. If the Chromebook has been left in the cold, do not power it on until it has been brought inside and adjusted to room temperature. Damage as a result of exposure to extreme elements is not covered by the school insurance policy.